Monthly Archives: February, 2010

During a downturn, people, not systems, can tell you what is going on with your clients, find ways to save you money, identify critical innovations and help you manage an increasingly nervous workforce. So writes Todd Warner in the FT Soapbox column in Business Life. I heartily agree with him.
The thrust of his article is [...]

Once again, at this time in the banking crisis, non-executive directors are coming under fire for not preventing mis-management leading to disastrous consequences for the company.
The critics evidently expected the non-executives to be able to control the actions of management. Ironically it may have been the non-executives’ own perception (gained from the ‘combined code’ of [...]

In the years I worked as an entrepreneur, the nearest thing I found to a ‘silver bullet’ was getting our employees highly-engaged in our businesses. We did this by giving them our respect, being open with them, trusting them, and giving them autonomy. I call this ROTA management: respect, openness, trust, autonomy. Today, evidence has [...]