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I frequently rail against those who ask ‘where should engagement sit in the organisation?’ or those who see the route to engagement as simply a matter of internal PR. I was therefore delighted recently to find a company where engagement arose from a deep commitment to improve the customer experience, and an organisation design aimed [...]
No less prominent a business figure than Richard Lambert, former CBI Director General, has joined the chorus of criticism against the ever-widening gap between top executive pay and that of the average worker. Writing in the Financial Times of 5 November 2011, he says ‘a continuing surge in top executive pay is damaging the interests [...]
A letter from Christopher Knee in the FT of 31 Oct 2011 caught my attention. He invokes the ‘fractal principle’ in asking whether the anti-capitalist protests at St Paul’s and elsewhere across the world have microeconomic lessons for our companies. I believe the answer is a resounding yes! Inequalities in communities, which are at the [...]
Isn’t it ironic that within days of each other the Wall Street Journal headlined ‘Why Companies Aren’t Getting the Employees They Need’, and the British newspapers were reporting on Adrian Beecroft’s report, sponsored by 10 Downing Street, proposing to make it easier to fire people. The solution to both issues is to get employees more [...]
A NEW APPROACH TO CORPORATE SOCIAL RESPONSIBILITY Corporate social responsibility (CSR) is usually taken to mean actions by businesses that add value to their local communities, or indeed to society as a whole, as well as to their shareholders or owners. Advocates of CSR usually think in terms of companies funding, or helping to fund, [...]
Almost two years ago, the Department for Business and Skills (BIS) published a report entitled ‘Engaging for Success’, by David McLeod and Nita Clarke. At the beginning of April there was a high-profile launch of a government-sponsored task force of some 30 government and big-company figures to ‘ensure that a range of practical opportunities are [...]
I see a similarity between the attitudes needed for entrepreneurial success and those relevant to people who are, or who are likely to become, highly engaged employees. Reams have been written about the characteristics of entrepreneurs. A typical list is: Are you determined? Are you financially responsible? Do you have management skills? Does your family [...]
I want to bring to your attention a national scandal that you’re probably not aware of. That around a quarter of all employees in the UK are disengaged from their jobs, meaning that they have no interest in their work and even hate it. They make little or no contribution to the enterprises they work [...]
The words, coach and mentor, and their derivatives, are used interchangeably in this article. Discussions on coaching and mentoring usually throw up at some point the question whose benefit is it for? Is it for the coaching client or for the sponsoring organisation or for the coach? This is not a trivial question. Whether or [...]
The reform of corporate governance from Cadbury (1992) to Higgs (2003) was strongly influenced by agency theory. The reformers’ solution to perceived agency problems in countries with unitary boards was to prescribe rules for board structure, in particular by specifying the number and roles of non-executive directors (NEDs), and requiring the separation of the chairman [...]