The power of coaching to bring about employee engagement and a big profit improvement was reported in the magazine Coaching at Work (vol 5/2). The Solaglas company said that their return on investment (ROI) on the coaching programme was   490 per cent, and that the project made overall savings of almost £800,000, including lower recruitment and absenteeism costs. They needed a major cultural change from the former coercive management style to get their front-line managers more engaged.